Bus News

CallConnect Information

Coronavirus (Covid-19)


New tighter national restrictions are to be in place in England from Tuesday 5th January.

CallConnect’s on-demand bookable services are still operating during the current lockdown for passengers who have essential travel needs.

Please note that due to social distancing restrictions we have reduced our vehicle capacity. If you wish to travel on our CallConnect timetabled services YOU MUST pre-book to reserve a seat. To reserve a seat simply phone our booking team or book online through our booking portal. Currently our timetabled services can no longer be used as hail and ride bus service but bookings are welcome.

When travelling on public transport follow government guidance including: wait at the stop at a safe distance from others; pay fares with correct change or contactless payment; avoid sitting next to others on the bus. This guidance helps to keeps passengers and drivers safe. Passengers must wear a face mask on public transport or while waiting at enclosed transport hubs. Exemptions apply.

We are currently in the process of rolling out new contactless enabled ticket machines. You can check here to see if your service is contactless enabled. If you can, please pay with contactless or the correct change to minimise the handling of cash between yourself and our drivers.

Passengers must not travel if experiencing any coronavirus symptoms, are self-isolating as a result of coronavirus symptoms, are sharing a household or support bubble with somebody with symptoms, or have been told to self-isolate after being contacted by NHS Test and Trace.

We really appreciate your patience and understanding as we react and adapt to the outbreak to the Coronavirus (COVID-19). Please use our service in line with government guidance.

Any updates will be available here at www.lincsbus.info or on twitter at @callconnectbus

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There are many ways to contact us; Live Chat, Contact Us forms or call and speak to an advisor. Find out the best way to contact us here.



If you have been notified by the NHS that you are able to book an appointment for a Covid-19 vaccination and need h… https://t.co/wWg8uCj2Ol

RT @10DowningStreet: Stay at home. Protect the NHS. Save lives. Around 1 in 3 people with coronavirus don’t show symptoms, but they can st…

RT @CentrebusLive: There are a number of service reductions in place across the Centrebus network from Monday 18th January due to the natio…

RT @Sleafordian: 🌈 So thankful & grateful for our amazing hardworking team that are ensuring key worker children, essential workers & essen…

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