Your Ride is Now Just a Tap Away with the CallConnect App

Ride today with our app

Tap and book your CallConnect. Our booking app is exclusive to residents and communities in the Gainsborough service area.

Book, track or cancel your journey

Making it even more convenient to use the CallConnect service

Exclusive to the Gainsborough area

The latest in booking technology is being trialled across the area

Quick, free & easy to use

Giving your more time to get on with your day

Tap and Travel

Our App is available for passengers to book, manage and track CallConnect rides. If you would like to talk to us about the app, call our booking team on 0345 234 3344.

Be in Control with just a Tap on the CallConnect App

24/7 booking up to 30 minutes in advance

View journey information and check the status of each booking request

Track the bus 30 minutes before you travel

Sending you updates on your ride via the app or SMS text

Welcome On-Board

Download free of charge from either Google Play or the Apple app store.

In addition to booking using our app, you can book online or by calling 0345 234 3344.

To use the app, simply register and follow the instruction.

If you require a home pickup due to mobility issues or you live in an isolated location, please arrange this by contacting the CallConnect booking centre on 0345 234 3344 (select option 0 for the Gainsborough area).

Tap and Book - Top Tips

Register and book your journey by downloading the CallConnect app, from Google Play or the Apple App Store, to identify the best pick and drop off point and track your vehicle in real-time. If you need advice call our dedicated team on 0345 234 3344. 

You can book up to seven days in advance and a minimum of 30 minutes before you wish to travel. All bookings are subject to availability. Using the app you'll get a fast response to your request.

You can simply cancel the journey on the app. Passengers need to give a minimum of 30 minutes notice of cancelling.  Please cancel your booking as soon as possible, to help other passengers have access to the service.

Not to worry you can either click here to our online portal or speak to our dedicated team on 0345 234 3344 or use our live webchat.

Gainsborough Locations

Plan your journey now

Manage and track your ride.

Book by app 0345 234 3344.

For full details of CallConnect in Gainsborough with detailed information of the how, when and where the service operates click here.

Lincolnshire County Council
Padam Mobility

In Partnership with Lincolnshire Council Council and West Lindsey District Council. Powered by Padam Mobility