ConnnectBus

CONTACTLESS PAYMENT

About

Contactless Payments

Go Contactless on ConnectBus the fast and safe way to pay!

Available on all ConnectBus services, just tap, take your seat and travel!

Paying contactless for your journey is fast, safe and secure just like card payment in a shop – simply present your card to be scanned by the bus’s ticket machine and the correct payment will be deducted from your account.

Contactless is a quick, secure and convenient way to pay and reduces contact for safer travel. Simply tap your card or contactless-enabled device onto the reader and wait for the beep.

You may have questions about this new service. See FAQs below and you can always use our live chat if you have any further questions

Happy Tapping

  • Pay fast– it literally takes a second for a contactless payment to register.
  • It’s secure – contactless payments have the same level of protection as Chip and Pin payments.
  • It’s safe  – not handling cash is safer for you, the driver and other passengers as it helps to reduce the spread of Covid-19 through contact.


We would encourage all passengers, where possible, to pay with contactless.

For information regarding our ticket machines and ENCTS passes please click below.

ConnectBus Contactless

FAQs

The current limit is £45. We envisage this limit allowing the vast majority of transactions on ConnectBus.

You can pay with contactless cards using Visa or Mastercard. You can also pay with devices using Apple Pay and Google Pay.

Unfortunately we cannot accept American Express or Maestro payment cards. Also, we cannot currently accept pre-paid top-up cards such as sQuid or GoHenry.

Yes, you can buy multi-journey tickets with a contactless bank card.

You will pay for the ticket when you first travel; on your subsequent journeys you will need to show the ticket to the driver who will cancel the ticket to deduct one journey each time you travel.

Yes you can.

If you are able to pay with the exact change it would help us reduce Covid-19 risks by limiting the amount of cash handling the drivers need to do.

You can find out how much your journey will cost by asking our staff when you book your journey or by using the online fare calculator.

No, there is no minimum purchase price, and there are no additional fees for paying contactlessly.

M-Tickets are where a ticket is purchased in advance on a mobile phone, the phone then generates a barcode or QR code that is shown to the driver.

Unfortunately we do not sell M-Tickets for ConnectBus journeys.

Free and Friendly advice

Contact us

There are many ways to contact us; Live Chat, Contact Us forms or call and speak to an advisor. Find out the best way to contact us here.

New ConnectBus

Booking App

Introducing our new ConnectBus booking app for services in the Bourne, Stamford, Peterborough and Rutland areas. You can now book, manage and track your ConnectBus journey on your smart phone.