Callconnect

CONTACTLESS

About

Contactless Payments

Contactless on Callconnect – Fast and safe way to pay

Available on all Callconnect buses.

Just tap, take your seat and travel!

Contactless payment makes travelling easy. Just like in shops, it’s fast, safe and secure – simply tap your card or phone on the bus ticket machine and the correct fare will be taken automatically.

You may have questions about this new service – See FAQs below 

Happy Tapping

  • Pay fast– it takes a second for a contactless payment to register.
  • It’s secure – contactless payments have the same level of protection as Chip and Pin payments.

For information regarding our ticket machines and ENCTS passes please click below.

Callconnect Contactless

FAQs

You can pay with contactless cards using Visa or Mastercard. You can also pay with devices using Apple Pay and Google Pay.

Unfortunately we cannot accept American Express or Maestro payment cards. Also, we cannot currently accept pre-paid top-up cards such as sQuid or GoHenry.

Yes, you can buy multi-journey tickets with a contactless bank card.

You will pay for the ticket when you first travel; on your subsequent journeys you will need to show the ticket to the driver who will cancel the ticket to deduct one journey each time you travel.

Yes, exact change is preferred. Your fare is calculated depending on how far you travel - never pay more than £3 for a single journey. 

No, there is no minimum purchase price, and there are no additional fees for paying contactlessly.

M-Tickets are where a ticket is purchased in advance on a mobile phone, the phone then generates a barcode or QR code that is shown to the driver.

Unfortunately we do not sell M-Tickets for Callconnect journeys.

At a glance

Callconnect

Here you’ll find all you need to know about Callconnect. Travel today on our easy to use bookable bus service.