CallConnnect

CONTACTLESS PAYMENT

About

Contactless Payments

We are introducing Contactless payment to the CallConnect network.

Enjoy an easier and faster way to pay. Tap your payment card or device and take your seat!

Soon you will be able to pay for any CallConnect journey with a contactless bank card.

Paying contactlessly for your journey is just like using a contactless card in a shop – simply present your card to be scanned by the bus’s ticket machine and the correct payment will be deducted from your account.

Contactless is s a quick, secure and convenient way to pay and reduces contact for safer travel.

See the list of our services  currently accepting contactless bank cards below. We will update as we enable contactless across the whole service.

You may have questions about this new service. See FAQs below and you can always use our live chat if you have any further questions

Happy Tapping

Free and Friendly advice

Contact us

There are many ways to contact us; Live Chat, Contact Us forms or call and speak to an advisor. Find out the best way to contact us here.

Contactless Enabled

CallConnect Services

Find CallConnect service areas and timetabled services accepting contactless payment

Here you will be able to see which CallConnect service areas and CallConnect timetabled services are accepting contactless payments.

CallConnect Contactless

FAQs

The current limit is £45. We envisage this limit allowing the vast majority of transactions on CallConnect.

You can pay with contactless cards using Visa or Mastercard. You can also pay with devices using Apple Pay and Google Pay.

Unfortunately we cannot accept American Express or Maestro payment cards. Also, we cannot currently accept pre-paid top-up cards such as sQuid or GoHenry.

Yes, you can buy multi-journey tickets with a contactless bank card.

You will pay for the ticket when you first travel; on your subsequent journeys you will need to show the ticket to the driver who will cancel the ticket to deduct one journey each time you travel.

Yes you can.

If you are able to pay with the exact change it would help us reduce Covid-19 risks by limiting the amount of cash handling the drivers need to do.

You can find out how much your journey will cost using by asking our staff when you book your journey or by using the online fare calculator.

No, there is no minimum purchase price, and there are no additional fees for paying contactlessly.

M-Tickets are where a ticket is purchased in advance on a mobile phone, the phone then generates a barcode or QR code that is shown to the driver.

Unfortunately we do not sell M-Tickets for CallConnect journeys.

At a glance

CallConnect

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