Book, track or cancel your journey
Making it even more convenient to use the Callconnect service
Quick, free & easy to use
Giving you more time to get on with your day
Ride & arrive with Callconnect
Flexible on-demand booking app that's smart and easy to use
The convenient way to book your bus with our new app.
Easier access and more control to book, track and manage your Callconnect rides. The app is available for all devices and is easy to use. There’s never been a better time to travel with Callconnect.
Simply download and register your details. Select your pick up and drop off points and let the app do the rest. Once you’re booked, get on board and travel with Callconnect to your destination.
Book, ride, arrive
Callconnect App
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Booking App Features
Download the Callconnect app from your app store and take control of all your Callconnect rides.
- 24/7 booking requests all year round
- Booking requests with as little as 30 mins before departure (Subject to availability)
- View journey information and check the status of each booking request
- Track the location of your ride up to 30 minutes before departure
- View the cost of your journey when you book using the app
- Sends automatic updates on your ride via the app or via SMS Text message
Welcome On-Board
If you can’t book by app, call 0345 234 3344 (Lincolnshire) 0345 263 8153 (Stamford, Bourne, Peterborough, Welland) to make requests by phone.
To use the app simply download, register and follow the instructions or call 0345 234 3344 (Lincolnshire) 0345 263 8153 (Stamford, Bourne, Peterborough, Welland).
Require a home pickup due to mobility or location needs? We’re happy to help. Call the team on 0345 234 3344 (Lincolnshire) 0345 263 8153 (Stamford, Bourne, Peterborough, Welland).
Plan your ride today
Manage and track your ride.
Book by app or call 0345 234 3344 (Lincolnshire) 0345 263 8153 (Stamford, Bourne, Peterborough, Welland).
Register
Before you book your journey you’ll need to register your details. It’s quick and free.
To register either download the app and register your details or call the booking office on 0345 234 3344 (Lincolnshire) 0345 263 8153 (Stamford, Bourne, Peterborough, Welland). Give your details and you’ll be issued with your registration number that is used for booking your rides.
Booking
Your ride can be booked by app from 30 minutes notice or up to 7 days in advance (subject to availability).
We will confirm your 20 minute booking window at the time you book your ride. Approximately 30 minutes before your booked ride we will send you an SMS message providing you a more accurate collection time.
All rides are subject to availability. Some routes and times are very busy and we advise passengers to give as much notice as possible.
If you’re connecting to the wider transport network, note it on your booking to ensure you make your connection. It’s important to us that we help you get to where you want to be.
Travel
Simply turn up at your pick up point, pay your fare or show your concessionary bus pass and enjoy the ride!
If you are travelling on a Callconnect timetabled service, you only need to book if the timetable is noted with a ‘B’ at your pick up or drop off location.
Note: Your journey may be combined with other passengers heading in the same direction.
